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EAP Refresher for Supervisors: Part Three

This comprehensive EAP Refresher Training for Supervisors: Part Three is designed to enhance the skills and knowledge of supervisors in effectively managing employee assistance programs. With a focus on reducing errors and improving the effectiveness of referrals to the EAP, this program is an essential tool for any supervisor looking to create a more supportive and motivated workforce.

Key Features:

• Encourages earlier referrals to prevent potential issues from escalating
• Reduces the risk of troubled employees not receiving the help they need
• Prevents supervisors from becoming armchair diagnosticians
• Teaches proper follow-up procedures post-referral
• Enhances performance monitoring after EAP referral
• Protects supervisors from manipulation by employees struggling to accept help

This program is structured to dispel common misconceptions among supervisors, offering insights into the ten ways armchair diagnosis occurs and ten ways follow-up can fail. It equips supervisors with the tools to remain focused on helping troubled employees while being mindful of key tips that transform the EAP into a powerful management tool.

Practical Applications and Benefits

This program is crafted to be practical, fast-moving, and memorable, providing supervisors with actionable strategies that can be immediately applied in the workplace. It includes various formats such as PowerPoint presentations, DVDs, videos, and web courses, offering flexibility to suit different learning styles and environments. With a reproducible, editable handout and test questions, learners are engaged and can reinforce their learning. Whether for in-classroom education or live instructor training, this program is a valuable resource for supervisors seeking to improve their EAP management skills and foster a more supportive organizational culture.