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FortiCare Premium Support

FortiCare Premium Support is a comprehensive support package designed to ensure the optimal performance and longevity of your Forti devices. This one-year subscription offers a range of premium features that go beyond standard support, providing you with peace of mind and exceptional service. With FortiCare Premium, you can expect unparalleled support and advanced services that are tailored to meet your specific needs.

Advanced Support and Services

Our FortiCare Premium Support includes several key features that set it apart from standard support. First and foremost, you'll receive FortiCare Premium Ticket Handling, which guarantees a swift and efficient resolution to any issues you may encounter. Additionally, our Advanced Hardware Replacement service ensures that your device is replaced within one business day (NBD), minimizing downtime and keeping your operations running smoothly. Furthermore, we offer Firmware and General Upgrades to keep your system up-to-date with the latest features and security patches.

Practical Benefits and Target Audience

FortiCare Premium Support is an ideal choice for businesses and organizations that require reliable and advanced IT support. With this package, you can benefit from a

• dedicated support team
• quick issue resolution
• regular firmware updates

that help maintain the performance and security of your Forti devices. Whether you're managing a small office or a large enterprise, FortiCare Premium Support ensures that your IT infrastructure remains robust and efficient, enabling you to focus on your core business activities.