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Warranty

Warranty Policy – King of Generators

At King of Generators, we are committed to ensuring you have a seamless experience with your purchase. Below is an overview of the EcoFlow warranty policy to help you understand coverage and how to make a warranty claim through King of Generators support.

Warranty Period Overview

EcoFlow provides a limited warranty on its products, starting from the date of purchase. The warranty period varies by product type:

• DELTA Series & RIVER Series: 1–5 years (depending on model)
• Solar Panels: 12 months to 10 years
• Accessories: 12 months
• Smart Generators: 1–3 years

For detailed coverage, refer to the product-specific warranty on EcoFlow’s official website or contact King of Generators support.

What’s Covered?

• Free repairs or replacements for defects in materials or workmanship
• Warranty extensions available for select products upon registration on EcoFlow’s website

What’s Not Covered?

The warranty does not cover:

• Damage due to misuse, unauthorized modifications, or external factors (e.g., water, weather)
• Products purchased from unauthorized sellers or without valid proof of purchase
• Products used outside the intended region or incompatible with local power standards

Note: EcoFlow products are designed for use in the U.S. Warranty claims for malfunctions due to use outside the country may not be covered.

How to Make a Warranty Claim

If you experience any issues, please contact King of Generators support to initiate a warranty claim.