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Shipping & Return Policy

All sales are final. Please make sure you read the product description prior to purchasing. Although we no longer accept refunds or returns, we stand behind the quality of our products and are committed to providing the best customer service before, during, and after purchase. Feel to contact us anytime with any questions regarding any of our products or your order.

Our normal processing time is 1-2 business days. You will receive a tracking number automatically once your order is shipped. Our orders arrive within 2-10 business days. Due to high demand and during sales promotions, processing/ shipping times may be delayed. Please contact us PRIOR TO PURCHASE if you need the hair for a specific date, so we can confirm processing/shipping times for your specific order. We can also assist you with arranging for expedited shipping of eligible items.

No more worries about your package! We now offer *FREE SHIPPING*  for all orders of $250 or more, which includes free shipping insurance protection against package loss, theft, damage up to the FULL VALUE of your order.  Although we are not responsible for any damage/ delay/ loss of your package after your order is shipped, please contact immediately us if you have any shipping issues so we may assist you promptly with filing a claim for replacement.

If you're in the Atlanta or LA area and looking for same-day delivery, send text us at (323) 552-1047 and one of our customer service staff can assist you immediately.