Versatile Management And Recovery Of Rent Arrears Scorm File Perfect For Gifting [Wnwd8elb]

Effective Management of Rent Arrears

The Versatile Management And Recovery Of Rent Arrears Scorm File Perfect For Gifting [Wnwd8elb] is a comprehensive training tool designed to equip officers, team leaders, and managers with the skills necessary to handle rent arrears effectively. This course is tailored for professionals with income management and revenue protection responsibilities, offering a structured approach to recover rent arrears while maintaining tenant satisfaction.

Key Course Modules

This course is divided into five essential modules, each focusing on different aspects of rent arrears management. Module 1 covers effective arrears case management, pre-action protocols, and the use of IT in managing arrears. Module 2 delves into practical techniques for policy implementation, including the AIDA principle and effective communication strategies. Module 3 emphasizes negotiation skills, providing tools and techniques for successful discussions. Module 4 explores questioning techniques and active listening, crucial for managing difficult conversations and objections. Finally, Module 5 outlines the legal action process, including pre-action protocols and court proceedings.

Target Audience and Benefits

Ideal for those in the property management sector, this course is a valuable resource for anyone tasked with income management or revenue protection. By completing this training, professionals will gain a comprehensive understanding of rent arrears management, enhancing their ability to recover arrears and sustain tenancies. The course's interactive nature and practical approach ensure that learners can apply the knowledge immediately in their daily work. With an estimated completion time of 2.5 hours, this course offers a convenient and efficient way to upgrade your skills and improve your organization's rent arrears recovery process.