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Cisco SMARTnet Extended Service Agreement

The Cisco SMARTnet extended service agreement, identified by the code CON-SNT-C93002TE, is a comprehensive support solution designed for Catalyst 9300 24-port Data Only switches. This service is tailored for models C9300-24T-E and C9300-24T-E-RF, ensuring that your network infrastructure remains robust and efficient. With Cisco Smart Net Total Care (SNTC), you gain access to 24/7 support from Cisco TAC experts, real-time insights into your equipment, and security alerts, all of which enhance support efficiency and minimize downtime.

Service Details and Coverage

The SNTC-8X5XNBD service type offers flexible hardware coverage and dependable support. This includes round-the-clock access to Cisco TAC experts, a knowledge library, and software downloads, allowing you to quickly resolve network issues. Advanced hardware replacement options are available, ensuring that support is available every day of the week, including holidays. The Smart Net Total Care portal provides actionable reports and customizable dashboards, keeping you informed about service coverage and alerts.

Key Benefits and Practical Uses

The Cisco SMARTnet extended service agreement brings several key benefits to your network management. Fast Issue Resolution ensures that problems are identified and fixed quickly, reducing downtime. Risk Reduction is achieved through 24/7 visibility into your IT infrastructure, helping to prevent potential issues. Staying Updated with the latest updates and patches is made easy, ensuring your network is always secure and up-to-date. Boost Efficiency through the use of management tools and automation, streamlining your network operations. This service is ideal for businesses that rely heavily on their network infrastructure, aiming to maintain high performance and minimize disruptions.