Hot Sale Incident Investigation: How Doing It Right Can Prevent Future Incidents (c4c) With A 60% Price Cut [zJ2D1tOW]

COURSE DURATION: 1 HOUR  |  CUSP CREDIT: 1 POINT  

Once an incident has occurred, it’s important to determine the facts and develop a plan to ensure future incidents don’t occur. Before a plan can be developed, basic causal factors–including the root cause–must be established. Join this class for an active discussion about reviewing basic incident prevention strategies; developing a systematic investigation approach; how to determine causal factors; root cause analysis; investigation techniques; and how to write and submit a complete incident investigation report to management.

YOU WILL:

• How to develop a comprehensive and systematic incident investigation plan for your organization.
• Why causal factors need to be identified prior to developing your plan.
• What elements should be included in an investigation report to management.

PRESENTER:

Pam Tompkins, CUSP, SET Solutions
  

Watch a preview video of this course: